{"id":2067,"date":"2025-07-14T17:45:27","date_gmt":"2025-07-14T17:45:27","guid":{"rendered":"https:\/\/172-234-197-23.ip.linodeusercontent.com\/?page_id=2067"},"modified":"2026-06-26T00:37:26","modified_gmt":"2026-06-26T00:37:26","slug":"ben-gilberts-resume-as-of-july-14-2025","status":"publish","type":"page","link":"https:\/\/neurosphere-2.tail52f848.ts.net\/wordpress\/?page_id=2067","title":{"rendered":"My Resume"},"content":{"rendered":"\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"897\" height=\"1024\" src=\"https:\/\/neurosphere-2.tail52f848.ts.net\/wordpress\/wp-content\/uploads\/2026\/06\/image-1-897x1024.png\" alt=\"\" class=\"wp-image-6109\" srcset=\"https:\/\/neurosphere-2.tail52f848.ts.net\/wordpress\/wp-content\/uploads\/2026\/06\/image-1-897x1024.png 897w, https:\/\/neurosphere-2.tail52f848.ts.net\/wordpress\/wp-content\/uploads\/2026\/06\/image-1-263x300.png 263w, https:\/\/neurosphere-2.tail52f848.ts.net\/wordpress\/wp-content\/uploads\/2026\/06\/image-1-768x877.png 768w, https:\/\/neurosphere-2.tail52f848.ts.net\/wordpress\/wp-content\/uploads\/2026\/06\/image-1-1345x1536.png 1345w, https:\/\/neurosphere-2.tail52f848.ts.net\/wordpress\/wp-content\/uploads\/2026\/06\/image-1.png 1793w\" sizes=\"auto, (max-width: 897px) 100vw, 897px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Benjamin Gilbert<br>Github.bgilbert1984@gmail.com<br>409-334-4829<br>Website at https:\/\/neurosphere-2.tail52f848.ts.net\/wordpress\/?page_id=14<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.facebook.com\/profile.php?id=61590249917470\">https:\/\/www.facebook.com\/profile.php?id=61590249917470<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/mastodon.social\/@bgilbert1984\">https:\/\/mastodon.social\/@bgilbert1984<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/github.com\/bgilbert1984\">https:\/\/github.com\/bgilbert1984<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Professional Summary<br>Dynamic and detail-oriented IT Support Engineer with over 10 years of experience in diagnosing, resolving, and preventing technical issues in hybrid environments. Proven success in supporting Windows server and workstation deployments, managing Active Directory and Office 365, and delivering exceptional end-user support. Skilled in remote troubleshooting, network diagnostics, software deployment, and the use of generative AI tools to automate tasks and improve system performance. Able to communicate technical details clearly, manage multiple priorities, and contribute to continuous improvement in IT infrastructure.<br>Willing to relocate: Anywhere<br>Authorized to work in the US for any employer<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Work Experience \u2013 December 2024 \u2013 Present<br>Independent Research<br>bgilbert1984\/SCYTHE: SCYTHE @ https:\/\/neurosphere-2.tail52f848.ts.net\/<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">SP Data Digital \u2013 Baytown, TX<br>January 2024 to December 2024<br>\u2022 Delivered remote and support to a broad user base, providing tier 1 troubleshooting for software, hardware, and network issues.<br>\u2022 Maintained and configured Windows 10\/11 environments and deployed systems across multiple departments.<br>\u2022 Supported Office 365 and Microsoft Outlook, assisting users with cloud-based collaboration tools.<br>\u2022 Documented tickets and solutions using CRM tools, collaborated crossfunctionally with development teams, and upheld SLA response and resolution times.<br>\u2022 Developed internal documentation using generative AI for onboarding and common troubleshooting procedures.<br>IT Support Contractor<br>Laser Key Products \u2013 Bacliff, TX<br>June 2023 to December 2023<br>\u2022 Provided technical support for software and hardware, specializing in diagnostic workflows using Visual Studio, SolidWorks, and VB.net.<br>\u2022 Maintained system performance and resolved application errors to ensure seamless customer operations.<br>\u2022 Enhanced user guides and knowledge bases to streamline issue resolution.<br>\u2022 Implemented a custom CRM to reduce customer support resolution times.<br>\u2022<br>IT Technician USAA (eSolutions, Inc.) \u2013 San Antonio, TX<br>July 2021 to December 2022<br>\u2022 Provided Active Directory administration, password resets, account unlocks, and access provisioning.<br>\u2022 Supported remote users with Windows OS and Office troubleshooting.<br>\u2022 Worked within networked environments, providing root-cause analysis and escalation support.<br>Online Order Fulfillment<br>Walmart \u2013 Baytown, TX<br>March 2020 to December 2020<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Managed order processing, packaging, and inventory reconciliation in a fast-paced retail setting.<br>Tour of Washington State \u2013 October 2019 \u2013 March 2020<br>Service Technician &#8211; Laser Key Products \u2013 Bacliff, TX<br>August 2009 to September 2019<br>\u2022 Repaired automated equipment, maintained CNC machines, and conducted preventive maintenance.<br>\u2022 Used SolidWorks and PDM to generate production drawings and supported hardware documentation.<br>\u2022 Provided advanced electronics diagnostics, technical support, and trained junior technicians.<br>Customer Service<br>CVS Pharmacy &#8211; League City, TX<br>August 2008 \u2013 August 2009<br>Service Technician<br>Advanced Computer Systems \u2013 Webster, TX<br>August 2003 to August 2008<\/li>\n\n\n\n<li>Repaired desktops, laptops, printers, and performed structured cabling and hardware installations.<br>Line Cook &#8211;<br>Red Lobster \u2013 Webster, TX<br>March 2001 to January 2004<br>Education<br>Associate in Science (AS) in Engineering Graphics and Design<br>San Jacinto College \u2013 Houston, TX<br>March 2012 to March 2016<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Technical Skills<br>\u2022 Operating Systems: Windows 10\/11, Windows Server 2016\u20132022, Linux (basic), OS imaging<br>\u2022 Systems Administration: Active Directory, Azure AD, Group Policy, DNS\/DHCP<br>\u2022 Networking: TCP\/IP, LAN\/WAN troubleshooting, firewall familiarity, VoIP device support<br>\u2022 Applications: Office 365, MS Outlook, Excel, Teams, SharePoint, Confluence<br>\u2022 Tools: SolidWorks, AutoCAD, Visual Studio, ChatGPT, Citrix, vSphere, VPN software<br>\u2022 Hardware: Desktop\/laptop builds, diagnostics, peripherals, printers, component replacements<br>\u2022 Scripting &amp; Automation: VBScript, batch scripting, documentation via AI tools<br>\u2022 CRM &amp; Documentation: Jira, Airtable, Zendesk, knowledge base creation<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Certifications<br>\u2022 CompTIA A+ (In Progress)<br>\u2022 Microsoft Certified: Endpoint Administrator Associate (Planned)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Additional Information<br>\u2022 Strong communicator with a collaborative mindset and an aptitude for learning emerging technologies.<br>\u2022 Experienced in remote\/hybrid support models and SLA-oriented workflows.<br>\u2022 Reliable transportation and available for hybrid schedule with on-call flexibility.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Availability: Immediate Work Location Preference: Hybrid \u2013 Webster, TX<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"756\" height=\"622\" src=\"https:\/\/neurosphere-2.tail52f848.ts.net\/wordpress\/wp-content\/uploads\/2025\/06\/Fizzs-Row-Your-Boat-Guy-from-the-Movie-Hackers.png\" alt=\"\" class=\"wp-image-67\" srcset=\"https:\/\/neurosphere-2.tail52f848.ts.net\/wordpress\/wp-content\/uploads\/2025\/06\/Fizzs-Row-Your-Boat-Guy-from-the-Movie-Hackers.png 756w, https:\/\/neurosphere-2.tail52f848.ts.net\/wordpress\/wp-content\/uploads\/2025\/06\/Fizzs-Row-Your-Boat-Guy-from-the-Movie-Hackers-300x247.png 300w\" sizes=\"auto, (max-width: 756px) 100vw, 756px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Keywords:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Benjamin J. \u201cBen\u201d Gilbert \u2014 RF propagation &amp; spectrum sensing engineer; physics-informed ML, operator learning, and self-hosted AI for sensitive data.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">RF\/spectrum engineer applying physics-informed ML and operator learning to real-time propagation and sensing. Builder of RF Quantum SCYTHE. ORCID: 0009-0006-2298-6538.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Benjamin J. Gilbert is an RF\/spectrum engineer focused on physics-informed machine learning for propagation and sensing. He develops real-time models and detectors, including a differentiable atmospheric ray tracer for ducting diagnostics and a multi-wavelength fiber-laser detector, integrated in the RF Quantum SCYTHE framework. He also applies OSINT with privacy-preserving analytics to geolocate crypto fraud networks. ORCID: 0009-0006-2298-6538.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Benjamin J. (\u201cBen\u201d) Gilbert works at the intersection of RF propagation, spectrum sensing, and physics-informed machine learning. He builds real-time, standards-aligned models and interpretable detectors\u2014most recently a differentiable atmospheric ray tracer for ducting diagnostics and a high-power multi-wavelength fiber-laser (MWFL) detector\u2014within the RF Quantum SCYTHE framework. His interests include neural\/operator surrogates, uncertainty quantification, and self-hosted AI for sensitive data. Beyond RF, he applies OSINT and responsible, privacy-preserving analytics to geolocate crypto \u201crug pull\u201d actors and fraud infrastructures. Affiliations include Spectrcyde (RF Quantum SCYTHE) with collaborations in robotic process automation. ORCID: 0009-0006-2298-6538.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Benjamin J. Gilbert is an experimental solutions engineer specializing in RF propagation and spectrum intelligence. His work combines first-principles electromagnetics with physics-informed and operator-learning models for robust, real-time decision support. He developed a differentiable atmospheric ray tracer for tropospheric ducting diagnostics and a detector for high-power multi-wavelength fiber lasers (MWFL), both integrated into the RF Quantum SCYTHE framework with calibrated uncertainty and open, reproducible build pipelines. His technical interests include neural operators, uncertainty quantification, spectrum coexistence, and reproducible engineering on self-hosted stacks for sensitive data. Ben also investigates crypto-enabled fraud using OSINT and privacy-preserving analytics to improve attribution and reporting. Affiliations include Spectrcyde (RF Quantum SCYTHE) with collaborations in robotic process automation. ORCID: 0009-0006-2298-6538.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">RF propagation; tropospheric ducting; spectrum sensing; physics-informed ML; neural\/operator learning; uncertainty quantification; signal detection &amp; estimation; OSINT; privacy-preserving analytics; self-hosted AI\/ML; radar performance; remote sensing.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Benjamin GilbertGithub.bgilbert1984@gmail.com409-334-4829Website at https:\/\/neurosphere-2.tail52f848.ts.net\/wordpress\/?page_id=14 https:\/\/www.facebook.com\/profile.php?id=61590249917470 https:\/\/mastodon.social\/@bgilbert1984 https:\/\/github.com\/bgilbert1984 Professional SummaryDynamic and detail-oriented IT Support Engineer with over 10 years of experience in diagnosing, resolving, and preventing technical issues in hybrid environments. Proven success in supporting Windows server and workstation deployments, managing Active Directory and Office 365, and delivering exceptional end-user support. Skilled in remote troubleshooting, network&hellip;&nbsp;<\/p>\n","protected":false},"author":2,"featured_media":6109,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","footnotes":""},"class_list":["post-2067","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/neurosphere-2.tail52f848.ts.net\/wordpress\/index.php?rest_route=\/wp\/v2\/pages\/2067","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/neurosphere-2.tail52f848.ts.net\/wordpress\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/neurosphere-2.tail52f848.ts.net\/wordpress\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/neurosphere-2.tail52f848.ts.net\/wordpress\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/neurosphere-2.tail52f848.ts.net\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2067"}],"version-history":[{"count":5,"href":"https:\/\/neurosphere-2.tail52f848.ts.net\/wordpress\/index.php?rest_route=\/wp\/v2\/pages\/2067\/revisions"}],"predecessor-version":[{"id":6112,"href":"https:\/\/neurosphere-2.tail52f848.ts.net\/wordpress\/index.php?rest_route=\/wp\/v2\/pages\/2067\/revisions\/6112"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/neurosphere-2.tail52f848.ts.net\/wordpress\/index.php?rest_route=\/wp\/v2\/media\/6109"}],"wp:attachment":[{"href":"https:\/\/neurosphere-2.tail52f848.ts.net\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2067"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}